2023 Ecommerce Platforms Report

Analyzing the top ecommerce platforms and the retailers that use them
$399.00

Analysis of the top ecommerce platforms and the retailers that use them. Includes over 10 charts, a list of the leading platform vendors and analysis on where companies have invested in platforms and the latest trends in platform technology.  

Interested in this report and more of our upcoming research? Sign up for a Gold or Platinum Membership to receive two full calendar years of research reports for over 50% off individual prices, plus access to the data behind the analysis in select membership plans.

2023 Ecommerce Platforms Report

From opaque pricing and obscure terminology to constantly changing business models, the world of ecommerce platforms in 2023 is a complex and confusing place.

In the next year, 27% of ecommerce companies will be looking to switch their ecommerce platform—making trusted research and expert advice imperative in the long and arduous process of selecting new technology.

’s 2023 Ecommerce Platforms Report is the world’s most comprehensive and digestible analysis on the ecommerce platform industry and a necessary tool for businesses looking to change platform providers and platform providers looking to drive new sales. 

This report is packed with details on where companies have invested in platforms, why many of them are looking to switch providers and the latest trends in platform technology. Read about the battle for tech talent, the emerging concept of composable platforms and follow the journey of several major retail and B2B companies that are gearing up to choose a new platform.

Plus, check out our annual lists of the leading platform vendors to the Top 1000 retailers and the ecommerce platforms used by the Top 500 retailers.  

View the table of contents for full details on what’s included in the report.  

Published February 2023

 

WHAT’S INCLUDED 

Extensive Analysis on the Ecommerce Platform Industry 

Breakout sections on these topics: 

  • How B2B companies are vying with rivals and securing the right teams of digital experts 
  • A dive into composable platforms—what they are and who needs them
  • Why a flexible ecommerce platform matters
  • Building customer personas
  • Top 4 things to consider when choosing a new ecommerce platform
  • Case study on how Konica Minolta is forging a new B2B ecommerce strategy driven by customer needs 

 

 

10+ Data-Packed Charts  

Start visualizing the power of strategies and trends in ecommerce platforms and share critical data with your colleagues and clients.     

 

Leading Platform Vendors to the Top 1000 Retailers  

We’re unveiling our annual list of the leading platform technology providers employed by North America’s Top 1000 online retailers. Here’s a peek at the data:     

 

WHY YOU SHOULD BUY IT 

Understanding ecommerce platforms can be confusing. The technology is complex, and the terminology can be difficult to keep up with.  

’s 2023 Ecommerce Platforms Report is our most comprehensive—and digestible—analysis on the ecommerce platform world. Get a clear analysis of the biggest trends and key players, and a helpful guide to choosing the right ecommerce platform. 

 

OTHER REPORTS YOU MAY LIKE 

U.S. Ecommerce Market Report 

Analyzing U.S. online retail data and performance 

U.S. B2B Ecommerce Market Report  

A strategic analysis of the sales, growth and trends shaping the future of B2B ecommerce 

Web Design & Customer Experience Report 

A comprehensive review of U.S. online retail data and performance 

KEY DATA FROM THE REPORT

  • 76% of retailers plan to increase spending on technology and services over the next year  
  • The two largest ecommerce merchants in the U.S. (Amazon and Walmart) both use their own proprietary in-house systems 
  • Merchants’ expectations of the cost of switching platforms vary widely, with the majority planning to spend between $25,001 and $500,000
  • 35% of retailers are looking to find commerce software adapted for them and hosted externally in a single-tenant environment
  • According to a survey, Salesforce, BigCommerce, Oracle and Shopify build six of the seven most-popular platforms 
$399.00

Analysis of the top ecommerce platforms and the retailers that use them. Includes over 10 charts, a list of the leading platform vendors and analysis on where companies have invested in platforms and the latest trends in platform technology.  

Interested in this report and more of our upcoming research? Sign up for a Gold or Platinum Membership to receive two full calendar years of research reports for over 50% off individual prices, plus access to the data behind the analysis in select membership plans.