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RESEARCH REPORTS


RESEARCH REPORTS

ABOUT OUR RESEARCH REPORTS

is the world’s go-to source for high-quality ecommerce analysis.

For more than two decades, our research analysis has powered every facet of our business—from webinars and editorial articles to in-person conferences—and can power yours too.

What sets our research apart?

’s journalists and researchers have established lasting relationships with thousands of global ecommerce businesses and communicate daily to learn about the industry’s latest technologies and toughest challenges. The information we gather from these unique conversations helps us deliver up-to-date solutions and best practice advice to the international ecommerce market.

On a deeper level, our reports incorporate a vast amount of ecommerce data, including hard-to-find metrics like average ticket, conversion rate and paid search spend. We cull our interviews and publish must-read case studies on real businesses finding success online.

How do we determine which topics to analyze?

Each year, our researchers and journalists share and review critical feedback we’ve received from our community, and the retailers and vendors we speak to every day, to discuss need-to-know topics and strategies for the upcoming year and emerging trends that will most effectively help our readers drive ecommerce growth.

Ecommerce topics we cover:

  • Top 1,000 North American Online Retailers (U.S, Canada, Mexico)
  • U.S. and B2B Ecommerce Markets
  • B2B Manufacturing & Distribution
  • Conversion Rates, Fulfillment & Delivery, Omnichannel
  • Ecommerce Platforms, Web Design & Customer Experience, Leading Technology Vendors
  • Online Marketplaces (B2B, U.S. and Global)

HOW TO PURCHASE REPORTS

There are two ways to get your hands on research reports:  

If you’re interested in multiple reports, we highly recommend becoming a member of . Receive ALL published research reports for over 50% off individual prices and gain exclusive insights and data on every critical ecommerce topic, trend and technology—it’s a win-win!  

 

Here’s a snapshot of our membership options: 

Silver Memberships  

Silver Membership includes ALL Editorial & Research Articles on DigitalCommerce360.com + Over 700 Charts/Infographics + 2023 Leading Vendors to the Top 1000 Retailers Report (a $399 value)

Silver + Top 1000 Membership* includes ALL Silver Membership Benefits + 2023 Top 1000 Report (a $499 value) 

*For a limited time, purchase the Silver + Top 1000 Membership for the same price as a standard Silver Membership. 

Gold Membership  

Gold Membership includes ALL Silver Membership Benefits + Over 35 Reports (a $10,000 value!) + 30% Off Standard Ecommerce Databases  

Platinum Memberships  

Platinum Memberships include ALL Gold Membership Benefits + Access to Standard* Ecommerce Databases 

Standard Ecommerce Databases

*Standard Ecommerce Databases provide web sales ranges and basic company information and metrics. Contact us to discuss upgrading from Standard to Pro data, which includes 5 years of exact web sales, conversion rates and AOVs, download functions, multi-user licenses and more. 

CONTACT US

ECOMMERCE TOPICS WE COVER

North American Ecommerce Reports  

View Sample 

Reports included: Top 1000 Online Retailers, U.S. Ecommerce Market

North American ecommerce provides an important gauge for how ecommerce is performing worldwide. These reports deliver critical insights on the leading 2,000 online retailers and trend analysis and predictions on the U.S. ecommerce market.  

Highlights from our coverage of North American ecommerce:  

Rankings of the leading online retailers by annual web sales 
2020 Top 1000 Online Retailers

 

Data on key merchant categories 
2020 Top 1000 Online Retailers

 

Executive overview & growth analysis   
2020 Top 1000 Online Retailers

Our analysis contains major findings and notable shifts on major ecommerce topics, including:    

  • Marketplaces, conversion, omnichannel & Amazon
  • Fastest growers & newcomers
  • Finance: Bankruptcies/acquisitions, IPOs, venture & private equity funding
  • Trends: Alternative payments, shipping/returns, inflation worries   

 

B2B Ecommerce Reports 

View Sample 

Report included: B2B Manufacturing, B2B Distribution, B2B Online Marketplaces and U.S. B2B Ecommerce Market 

B2B ecommerce is a trillion-dollar industry (and counting). These reports analyze marketplaces, the fastest-growing online segment of B2B ecommerce, as well as manufacturing, wholesaling, distribution and trend analysis and predictions on the U.S. B2B ecommerce market.  

Highlights from our coverage of B2B ecommerce:  

Listings of the top distributors and online marketplaces
2020 Top 1000 Online Retailers

2020 Top 1000 Online Retailers

 

Exclusive findings from B2B buyer & seller surveys 
2020 Top 1000 Online Retailers

 

Real-life retailer case studies 
2020 Top 1000 Online Retailers

Learn how Boeing attributes its 5% increase in revenue year-over-year to the rollout of new tools to improve the customer experience, including a new homepage, live chat feature and online knowledge center.

 

Topical Ecommerce Reports 

View Sample 

Reports included: Ecommerce Platforms, Conversion Rates, Web Design & Customer Experience, Omnichannel, Global Online Marketplaces, Fulfillment and Delivery, and Leading Vendors to the Top 1000 Online Retailers 

is proud to cover every facet of ecommerce—from how to reduce customer returns to defining “headless commerce.” Our topical analysis is digestible for any experience level and gives you the tools to accelerate your digital business in any segment or market you’re interested in.  

Highlights from our coverage of topical ecommerce:  

Tips, strategies and “how to’s” from the experts themselves 
2020 Top 1000 Online Retailers

2020 Top 1000 Online Retailers

 

A guide to finding your idea technology or ecommerce platform vendor across dozens of categories  
2020 Top 1000 Online Retailers

 

The latest data, current events and international roundup on the #1 ecommerce retailer in the U.S. 
2020 Top 1000 Online Retailers

 

 

WHAT OUR REPORTS CAN DO FOR YOU

For over 20 years, thousands of retailers, investors and technology providers have turned to ’s research and data to help build and expand their digital business.   

Our research reports can help you: 

  • Become informed on the most important ecommerce topics today, including ecommerce platforms, fulfillment & delivery, B2B manufacturers and distributors, omnichannel, apparel, U.S. and B2B ecommerce markets, global online marketplaces and more
  • View the top businesses across countless merchant categories and critical financial metrics like web sales and growth 
  • Share insights from exclusive consumer surveys  
  • Understand critical ecommerce data in easy-to-read charts and infographics
  • Prospect for new clients and keep tabs on leading technology providers
  • Explore financial acquisitions and determine potential investments  

FAQ

General 

What’s the difference between research reports, memberships and databases? 

Research Reports are individual products, published by editors and researchers. They can be purchased a-la-carte for $399-499 or bundled in our memberships.

Memberships provide annual access to a bundle of our products, which includes articles, charts, research reports and select ecommerce databases. Learn More 

Ecommerce databases are a single access point to raw financial and performance data on businesses that sell online. They do not provide written analysis like the reports included in our memberships. Learn More 

 

Is any research available for free? 

Yes! Visit our survey page to see what’s available and find out if you qualify for free research and data in exchange for submitting your company’s data.   

 

Can research reports be purchased without needing a membership? 

Yes! Research reports published by are available for individual purchase from $399-499. Visit our Shop to browse all reports. 

 

Is the information in ’s research reports available for external projects or reporting? 

Yes! Contact us with information on the research and data you’d like to cite, and any other details you’d like to discuss, and a member of our team will be in touch. 

 

Technical Support 

Is technical support available? 

Contact us if you’re having difficulty accessing, logging in or downloading an item after purchase and a member of our team will be in touch.

 

Payment & Return Policy 

What payment methods are accepted? 

We accept all major credit cards: Mastercard, VISA, AMEX, Discover and Maestro. 

Contact us if you require an invoice prior to your purchase or if you have any questions about payment.

 

Are discounts available for groups, members of the military or students? 

Unfortunately, we are not offering any discounts at this time.  

 

What is ’s return policy? 

Our memberships are eligible for cancellation and full refund within 24 hours of purchase and only if you have not accessed/downloaded the reports.  

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